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FAQ
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What does "TRÉSO" mean?TRÉSO is a word we made up by combining "tres" which is three in Spanish and "trésor" which is treasure in French. Our designs are printed in 3 dimensions and are considered by many, a treasure ;)
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Where is TRÉSO located?We are currently based in Jerusalem, Israel but we travel around. Feel free to send us an email at tresodigitalcraft@gmail.com or DM us on instagram
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How do I take care of 3D printed products?We recommend gentle cleaning with a damp cloth with a bit of dish soap if necessary. Keep the products away from heat sources and don't put them in the dishwasher.
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When will I receive my order?Your products will be produced after order confirmation within 7 business days, but we do our best to be quick. When ready for shipment it usually takes up to 3 business days to arrive (in Israel). If your order is delayed or you would like a quicker solution please feel free to contact us by email: tresodigitalcraft@gmail.com , WhatsApp or instagram.
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Do you ship internationally?Yes. International shipping is possible, please contact us for more information by email tresodigitalcraft@gmail.com , WhatsApp or Instagram.
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